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Privacy Policy

Last updated: 27.04.2023

At Platincasino, we value your privacy. This policy outlines how we collect, handle, store, and protect your personal information. All data is managed according to the GDPR and other applicable privacy laws.

Definitions:

  • Personal Data: Details that can directly or indirectly identify you
  • Processing: Any action done with personal information
  • Controller/Processor: The entity responsible for deciding or carrying out data handling
  • Consent: Your clear, informed permission to use your data

Overview

By accessing our website, you agree to this privacy policy. If you disagree, please stop using our services. We may update this policy, so it’s good to check back now and then.

Data Protection Officer (DPO)

If you have questions about your data, you can reach our DPO at: dpo@latiform.com

User Rights & Communication

You can get in touch with us to:

  • Check or change your personal details
  • Ask for a copy of your information
  • Unsubscribe from marketing
  • Report any data issues or concerns

Contact options include:

Information We Collect:

  • Details from registration (name, date of birth, contact info)
  • Financial info (payments, verification documents)
  • Technical data (IP address, browser/device details, cookies)
  • Game activity and usage stats
  • Marketing choices and preferences
  • Data for safe and responsible gambling

How We Use Your Data:

  • To deliver our services and provide customer support
  • For identity checks and legal compliance (like AML/KYC)
  • To analyze usage and enhance our platform
  • To detect fraud and manage risk
  • To help monitor responsible gambling practices
  • For marketing—only with your consent

Data Retention & Security

We keep your data as long as needed for legal or business reasons. We use security tools and measures to prevent unauthorized access or misuse of your data.

Your Legal Rights:

  • The right to view and update your personal information
  • The right to request deletion of your data
  • The right to challenge how your data is used
  • The right to take back your consent
  • The right to contact a data protection authority with a complaint